Personal Care
Dignified support for your daily wellbeing
Personal Care is a core service designed to support people with daily self-care tasks that have become difficult due to age, illness, injury, mental health, disability or mobility limitations. It enables and encourages individuals to maintain their dignity, hygiene, and independence while continuing to live safely in their own home.
Our Personal Care services are delivered respectfully and professionally, and are always tailored to the needs, preferences, and cultural considerations of each individual. Support includes assistance with medications, non-clinical continence management, showering, grooming, dressing, toileting, mobility, skin care, and other essential routines—always with our client’s safety, comfort, and wellbeing in mind.
Support At Home services that Personal Care covers are:
- Assistance with self-care and activities of daily living
- Assistance with the self-administration of medication
- Non-Clinical Continence Management
Personal care services are specifically funded to provide support and assistance to people with activities of daily living that help them to maintain appropriate standards of hygiene and grooming.
Our services include:
- Hygiene services – showering/bathing assistance and/or supervision, dressing/undressing assistance, shaving, brushing teeth, applying deodorant, moisturiser, continence aids, brushing hair, applying creams
- Application of compression stockings and footwear
- Basic massage of lower legs/feet for diabetics (depending on skin integrity and if it is appropriate for the individual)
- Emptying, cleaning and disinfecting commodes
- Care and support for higher-needs clients such as physical disabilities and clients requiring higher level care and supports such as the use of hoists, assisted feeding, assisted toileting and a moderate level of monitoring
- Care and support for clients with mental health disorders, alcohol and other drug use (AOD). Our workers are very aware of issues surrounding personal care tasks due to mental health and/or AOD conditions.
- Hygiene welfare checks and complete further personal care assistance if required.
- Other personal care supports where required